UCATS

Dispatch Line: 937.642.5100

Toll Free 877.488.2287 or Ohio Relay 800.750.0750

Monday - Friday 

8:00 AM - 4:30 PM

940 London Avenue, Suite 1800

Marysville, Ohio 43040

The Union County Agency Transportation Service (UCATS) is a county agency dedicated to transporting Union County residents based on the following eligibility:

1. All Union County residents, age 60 and over, living independently in the community are eligible to ride UCATS
   1. These trips are funded by the Union County Senior Services Sales Tax Levy and by the Central Ohio Area Agency on Aging (COAAA)
2. Union County Medicaid recipients are eligible for medical trips per approval of Union County Job and Family Services
3. UCATS is partially funded by federal grants for transporting seniors (age 60+) and individuals with disabilities
   1. Eligibility of individuals with disabilities for transportation is determined by UCATS, with the appropriate supporting documents (e.g., a completed "Record of Disability" form)
4. Other county partners may refer Union County residents for trips based on contracts or memorandums of understanding with UCATS

Approval of each trip request is based on availability.  At least 24-hours notice for in-county transportation, and three working days (72-hours) for out-of-county transportation is requested.

All special needs or requests should be discussed at the time the trip is scheduled (i.e. wheelchair accessible vehicle, service animal, attendants, oxygen, etc.)

We have a friendly and courteous staff that are ready and willing to assist you with your transportation needs.  We have ten vehicles in our fleet that are handicap accessible.

UCATS 2025 Holiday and Training Closure Schedule

May 2025

June 2025

New Rider Information and Application Form

Formulario de Inscripcion para Nuevo Pasajero

Online New Rider Form

Record of Disability Printable Form

UCBDD Disability Referral Form

UCBDD Disability Referral Form - Electronic

Transportation Request Form

UCATS Customer Service Survey [Digital]

ADA Complaint Form

UCATS ADA Complaint Process

Title VI Notice

Title VI Complaint Form