General Information
Phone Numbers
Emergencies: Dial 911
940 London Avenue, Suite 1800

Monday - Friday
9:00 AM - 4:00 PM
President's Day - February 19, 2024
Memorial Day - May 27, 2024
Juneteenth - June 19, 2024
Independence Day - July 4, 2024
Labor Day - September 2, 2024
Columbus Day - October 14, 2024
Veteran's Day - November 11, 2024
Thanksgiving - November 28, 2024
Day After - November 29, 2024
Christmas - December 25, 2024
Day After - December 26, 2024
New Year's - January 1, 2025

Ohio Works First

COVID-19 Event Update:  Effective Tuesday July 6, 2021, Human Services’ lobby along with OhioMeansJobs Union County lobby are open to the public.   Staff and the public are asked to follow CDC Guidelines for safety.   Clients may continue to access services remotely by clicking this link. 

Ohio Works First (OWF) builds on the Federal Personal Responsibility and Work Opportunity Act of 1996. It provides time-limited cash assistance which allows participants to receive cash benefits while working or participating in training to develop skills that will help them become self-sufficient.   Click here for an application for OWF. 

Employment and Training

All adults receiving OWF cash assistance are required to work or participate in training programs at least 30 hours per week. The adults in two parent households must work at least 35 hours per week. Case Managers work with each participant to evaluate their skills, abilities, and barriers to employment and assist in developing an individualized employment plan and self-sufficiency contract.

Supportive Services

All recipients of OWF cash benefits are eligible to receive health care coverage through Medicaid. In addition, working families who lose eligibility for cash assistance may receive medical coverage for up to one year after leaving cash assistance to assist them in making the transition to employment. Child Care assistance is guaranteed for families receiving cash assistance with the family's fee based on a sliding schedule. Other supportive services, including transportation, is provided or arranged based on the individual needs of the family.

Prevention, Retention and Contingency Program (PRC)

PRC is not ongoing financial assistance but a program designed to help people overcome immediate barriers to achieving or maintaining employment or economic self-sufficiency, thereby preventing the need for ongoing public assistance. It is a tool to encourage families to attain and retain employment, prevent dependency, and promote family stability.  PRC information and application