General Information
Phone Numbers
Emergencies: Dial 911
940 London Avenue
Suite 1800

Monday - Friday
9:00 AM - 4:00 PM
President's Day - February 19, 2024
Memorial Day - May 27, 2024
Juneteenth - June 19, 2024
Independence Day - July 4, 2024
Labor Day - September 2, 2024
Columbus Day - October 14, 2024
Veteran's Day - November 11, 2024
Thanksgiving - November 28, 2024
Day After - November 29, 2024
Christmas - December 25, 2024
Day After - December 26, 2024
New Year's - January 1, 2025

Child Support

The Child Support Enforcement Agency (CSEA) of the Union County Department of Job and Family Services establishes and enforces child support orders.  The program ensures that children are supported by both parents and encourages family responsibility.


CSEA CAN assist with:

  • Collection and disbursement of child and spousal support
  • Location of absent parents
  • Paternity establishment
  • Establishment of Child Support and medical orders
  • Administrative review and adjustments
  • Enforcement of court order

CSEA CANNOT assist with:

  • Determining custody of child(ren)
  • Negotiating or meditating visitation or disputes
  • Collecting on medical bills
  • Collecting or enforcing property settlements

Ohio Child Support Customer Service Portal

The most current and up-to-date information on your case can be found by registering on the   Ohio Child Support Customer Service Web Portal.

What can be accessed on the Web Portal?

  • View and print payment history
  • Recent payment activity
  • Your address and employment information
  • Health insurance information
  • Email case managers

Cash Medical

If private health insurance is not available or not provided as ordered, cash medical support must be paid until private health insurance becomes available or is provided as ordered.  For more information on Medical Support orders,  click here. 

Did you know?

There are two ways to establish a support order in Ohio:

Administrative Order
  • CSEA can help figure how much child support to pay without going to court.  But, first, parents needs to establish paternity (fatherhood)
    • Once paternity is established, the CSEA will schedule a meeting where parents bring important documents like pay stubs and tax returns
    • During the meeting, an officer will listen to what parents have to say and use guidelines to decide how much child support should be paid.  They will also determine who should provide health insurance for the child.
    • If parents do not agree with the child support order, they can ask the court to review it.

Judicial Order

  • Parents can go to court for a hearing where a judge looks at their financial information and decides how much child support should be paid.
  • Courts may also forward support orders to the CSEA following divorce or dissolution hearings.

CSEA can also help establish a child support order, even if a parent does not live in Ohio.

In Ohio, the amount of Child Support a parent is responsible to pay depends on the income and assets of both parents.  The CSEA or the court will use the "Ohio Child Support Guidelines" to determine the child support amount.  Both parents must provide information about their income(s) from the past 6 months or provide their most recent income tax returns.

For more information on Child Support, click here.

Commonly Used Forms

Our Mission

Through compassion and dedication, we support and strengthen individuals and families in Union County.