Our Mission
Through compassion and dedication, we support and strengthen individuals and families in Union County.

General Information
Phone Numbers
Emergencies: Dial 911
940 London Avenue
Suite 1800

Monday - Friday
9:00 AM - 4:00 PM
President's Day - February 19, 2024
Memorial Day - May 27, 2024
Juneteenth - June 19, 2024
Independence Day - July 4, 2024
Labor Day - September 2, 2024
Columbus Day - October 14, 2024
Veteran's Day - November 11, 2024
Thanksgiving - November 28, 2024
Day After - November 29, 2024
Christmas - December 25, 2024
Day After - December 26, 2024
New Year's - January 1, 2025

Fraud and Benefit Recovery

The Union County Department of Job and Family Services' Benefit Referral and Recovery Department accepts any referrals pertaining to questionable and/or fraudulent activity regarding public assistance cases, including cash assistance, food assistance, Medicaid, and child care assistance.  Each referral is investigated thoroughly to determine  if there is fraudulent activity or simply an overpayment.

What is Benefit Recovery?

The Benefit Recovery Team is responsible for:

  • Collecting and reviewing reports of suspected fraud
  • Performing detailed investigations
  • Calculating and collecting public assistance payments issued in error

Items to Report

The Benefit Recovery team reviews all referrals and responds accordingly.  Potential fraudulent activity and situations can include, but is not limited to:

  • Unreported employment and other income
  • Household composition/living arrangements
  • Children leaving home
  • Absent parents living in the home
  • Recipients of Social Security, Unemployment, Workers Compensation
  • Insurance settlements
  • Ownership of real estate, rental properties, vehicles, campers, boats, etc.

Making a Report

Community members are encouraged to report suspected abuse of public assistance benefits.  When making a report, please be as detailed as possible.  We will ask for names, addresses, phone numbers, and dates.  You do not have to give your name when reporting.  If you do give your name, we will NOT reveal our source of information to the person(s) under investigation.

Please call 937.644.1010 to report fraud or click here to report fraud online.