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ucso@unioncountyohio.gov
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Marysville,
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Communications Officer Information

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Union County Sheriff's Office · 9-1-1 Communications Center
Communications
Officer

We are hiring professionals who communicate clearly, remain composed under pressure, and take pride in helping others. This role is often the first point of contact in an emergency — your decisions help guide police, fire, and EMS responses in real time.

No dispatch experience required. If you bring the work ethic, judgment, and communication skills, we will provide the training and support.

Submit Interest Form →
24/7
Operations
$31–35
Starting Hourly Rate
OPERS
Public Retirement System
No Exp.
Required
Training Provided
Role Overview
What You'll Do

A Communications Officer supports public safety operations by:

  • Answering emergency and non-emergency calls
  • Gathering critical information quickly and accurately
  • Dispatching police, fire, and EMS
  • Providing clear updates and coordination to field responders
  • Documenting events professionally and thoroughly
  • Managing multiple tasks simultaneously with composure

You are not "just answering phones." You are helping run the incident.
Why It Matters
First of the First Responders
  • Often the first help is a calm voice and the right questions
  • You stabilize emergencies by gathering accurate information
  • You keep the right people informed at the right time
  • You will leave work knowing your actions made a measurable difference

Professional, steady, and service-focused. That is what success looks like here.
Compensation
Pay & Benefits

Starting salary: $31.23 – $35.37/hr
Based on Collective Bargaining Agreement

  • Ohio Public Employee Retirement System (OPERS)
  • Paid time off
  • Sick leave incentives
  • Longevity pay
  • Education incentives

Note: Pay and benefits are governed by the Collective Bargaining Agreement.
Eligibility
Minimum Requirements
  • U.S. citizen
  • 18 years of age or older
  • High school diploma or equivalent
  • Valid Ohio driver's license
  • Strong ability to multi-task
  • Flexible schedule availability for various shifts

Key strengths: clear communication, sound judgment, composure, and reliability.
Development
Training & Support

We provide structured training and continued development. Our goal is to help employees build confidence, judgment, and consistency.

  • Step-by-step training for call-taking and dispatching
  • Mentorship and coaching focused on performance and growth
  • Ongoing skills development and refresher training
  • Budgeted professional development through industry-standard training and conferences

Employee-first leadership: high standards with real support, coaching, and accountability.
Scheduling
Shifts & Expectations

This is a public safety environment with 24/7/365 coverage. Schedules may include nights, weekends, holidays, and overtime as needed.

  • Professional, calm communication is required at all times
  • Attention to detail and accurate documentation are essential
  • Consistency and reliability matter, especially during high call volume
  • Teamwork is a core expectation

Typical Shifts

06:00 – 14:00
14:00 – 22:00
22:00 – 06:00
Next Steps
Hiring Process

Steps may vary by posting, but the process generally includes:

  • Submit application
  • Initial screening and scheduling
  • Interview(s)
  • Background process consistent with public safety hiring
  • Pre-employment physical and drug screening

Questions before you apply? We encourage you to reach out.
Submit Interest Form →
Get in Touch
Contact

For more information please contact:


Already applied? Email HR above if you need to update your information or ask about next steps.
Union County 9-1-1 Communications Center