COVID-19 Event Update:   Effective Monday, November 30, 2020, Human Services’ lobby along with the OhioMeansJobs Union County lobby are open to the public BY APPOINTMENT ONLY.  Clients may call 937-644-1010 to schedule an appointment if requesting a face-to-face meeting. We are still encouraging clients to access our services from home. Instructions are available by clicking this link.

Please note: Social distancing and face coverings are required if you choose to enter our lobby.

The Benefit Referral and Recovery Department takes any referrals pertaining to questionable and/or fraudulent activity regarding public assistance cases, including: cash assistance, food assistance, Medicaid and childcare assistance.

• Each referral is investigated thoroughly.
• There are 2 categories for benefit recovery. They are fraudulent activity, which is intentional and an overpayment, which has been determined by the agency not to be intentional.
• After the investigation is completed the Fraud and Benefit Recovery Department will determine whether there was fraudulent activity or simply just an overpayment.
• There are 3 different determinations the Fraud and Benefit Recovery Department can make regarding a referral. They are: Intentional Program Violation (IPV), Inadvertent Household Error (IHE), and Agency Error (AE).
• If the case is determined to be an Intentional Program violation the case may be referred to the Prosecutor’s Office for prosecution.

You make a referral directly to our agency at 937-644-1010 or at http://jfs.ohio.gov/fraud/